Due to the limited quantities available in our collections, we are not offering returns, refunds, or exchanges at this time. All sales are final.
We encourage customers to carefully review sizing information before placing an order and to inspect their items immediately upon delivery.
If there are any issues, concerns, damages, defects, or discrepancies with your order, please contact us within 48 hours of delivery so we can review the situation and work toward a resolution. Photos of the product, packaging, shipping label, and any visible issues are required for review.
You may contact us through our Contact Page or by sending us a direct message on Instagram at @waialiico. We aim to respond to all inquiries within 48 hours.
Requests submitted without photos or outside the 48-hour reporting window may not be eligible for review.